our Customer service

Christians Medical will evaluate our patients for specialized wheelchair accessibility of their home or workplace, and the patients feasibility for wheelchair transport.

• 24 hour emergency service.
• Time and travel to secure proper documentation for patient.
• Time and labor involved with trial fittings and product sampling.
• Labor for warranty repair of defective product.
• Monitoring use of product.
• Follow-up with physicians (progress and compliance).
• User compliance reports.
• Arrange for patient travel.
• In-store health clinics (blood pressure, respiratory, glucose, etc.)
• Cleaning of equipment.
• Loaner products while client's product is in for service.
• Labor to build or assemble and test sophisticated mobility equipment.
• Providing additional E tanks at no charge.
• Provide oxygen conserving devices for client's ease of portability of O2.
• Providing equipment in special cases prior to being able to bill for them.
• Accepting assignment (accepting full payment at the “maximum allowable charge” rate).